Shipping and Delivery
Shipping & Delivery Policy
At RoseMeaCharleston.com, we are dedicated to providing our customers with a clear, reliable, and transparent shipping experience. This Shipping & Delivery Policy outlines our processing times, delivery estimates, shipping methods, and important information to help ensure a smooth shopping experience.
Delivery Time
Orders are typically processed within 1 business day, excluding Sundays and public holidays.
Once your order has been shipped, delivery typically takes approximately 5–8 business days, depending on your location and local delivery conditions.
Please note that shipping times may vary due to factors such as customs inspections, seasonal order volume, carrier delays, weather conditions, or other logistical disruptions outside of our control.
Free Shipping
We are proud to offer free standard shipping on all orders, regardless of order value.
It is our way of saying thank you for supporting Rose & Mea Charleston.
Shipping Method
All orders are shipped directly from our trusted fulfillment partners. This allows us to maintain an efficient fulfillment process and deliver your order as quickly and reliably as possible.
Depending on product availability and destination, your order may be shipped from different fulfillment locations.
Order Processing
Once your order has been placed, you will receive an order confirmation email.
Your order will then be processed and prepared for shipment, typically within 24 hours on business days.
As soon as your order is on its way, you will receive a shipping confirmation email with a tracking number, allowing you to follow your package from dispatch to delivery.
Order Tracking
All shipped orders include a tracking number.
You will receive your tracking information by email once your order has left our fulfillment center.
Please note that tracking updates may take several days to appear in the carrier’s system. A delay in tracking updates does not necessarily mean your order has not been shipped or is lost.
Separate Shipments
To ensure the fastest possible delivery experience, orders containing multiple items may be shipped separately. This allows available products to be dispatched immediately rather than delaying your entire order while waiting for all items to become available.
As a result, customers may receive multiple packages for a single order.
If your order arrives in separate shipments, you will receive tracking information for each shipment where applicable.
Shipping Delays & Exceptions
While we do our best to meet expected delivery times, external factors may occasionally cause delays.
These factors may include:
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Customs processing
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Carrier delays
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Seasonal shipping volume
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Weather conditions
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Local delivery disruptions
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Incorrect or incomplete shipping information
Rose & Mea Charleston is not responsible for delays caused by carriers, customs, or circumstances outside of our control. However, we will always do our best to assist you if your order is delayed.
Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information at checkout.
If an incorrect or incomplete shipping address is provided, delivery may be delayed or unsuccessful.
Please review your shipping details carefully before placing your order. If you notice an error after placing an order, contact us as soon as possible at:
Please note that once an order has been processed or shipped, we may not be able to make changes to the shipping address.
Return Shipping Costs
If one or more items are returned for a refund, return shipping costs and applicable handling fees may apply in accordance with our Return & Refund Policy.
Please refer to our Return & Refund Policy for full details regarding eligible returns, return conditions, and any applicable fees.
Customer Service & Questions
If you have any questions about your order, tracking information, delivery status, or our shipping policy, please contact our customer support team:
Email: support@rosemeacharleston.com
Our team will be happy to assist you and will respond as quickly as possible.
Summary
Rose & Mea Charleston is committed to providing a clear and satisfying shipping experience.
By outlining our shipping process, delivery timelines, and tracking information, we aim to keep you informed every step of the way — from order placement to delivery at your door.
If you have any additional questions, please contact us at: